If something is hard to use, tell CLIMB what you were trying to do.
You do not need to know an accessibility standard or legal category. Tell us where the barrier happened and the action you were trying to complete. CLIMB can help you find another way to continue while the issue is reviewed.
What to include
- The page, screen, or feature where the barrier happened.
- What you were trying to do.
- Your device or browser if you know it.
- The easiest way for CLIMB to follow up.
Do not send passwords, payment details, intimate material, or other sensitive evidence through a routine accessibility request.
What CLIMB will do
CLIMB will use the information to understand the barrier, provide a practical alternative when one is available, and make sure the underlying issue reaches the right people for correction or follow-up.
