This privacy statement was last changed on August 24, 2026, last checked on August 24, 2026, and applies to citizens and legal permanent residents of the United States.
In this privacy statement, we explain what we do with the data we obtain about you via https://climbcrafts.org. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- An email address
- IP Address
- A telephone number
- Date of birth
- A home or other physical address, including street name and name of a city or town
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Marital status
- Sex
- Driver's license
- State identification card number
- Passport number
- Social Media accounts
- Account name or alias
Retention period
We retain this data until the service is terminated.
1.2 Payments
1.2 Payments
The following categories of data are collected
- A first and last name
- An email address
- IP Address
- Geolocation data
- Marital status
- Date of birth
- Sex
- Photos
- A signature
- Financial information such as bank account number or credit card number
- Account name or alias
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
Upon termination of the service we retain this data for the following period: Retain for the duration specified in applicable legal or tax regulations (e.g., 7 years)..
1.3 Registering an account
1.3 Registering an account
The following categories of data are collected
- A first and last name
- An email address
- A home or other physical address, including street name and name of a city or town
- IP Address
- Geolocation data
- Date of birth
- Marital status
- Sex
- Photos
- A signature
- Passport number
- Driver's license
- State identification card number
- Social Media accounts
- A telephone number
- Account name or alias
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
1.4 Newsletters
The following categories of data are collected
- A first and last name
- An email address
- Geolocation data
- Marital status
- Date of birth
- Sex
- Photos
- Social Media accounts
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data until the service is terminated.
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- An email address
- A home or other physical address, including street name and name of a city or town
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Social Media accounts
- Account name or alias
Retention period
We retain this data until the service is terminated.
1.6 Compiling and analyzing statistics for website improvement.
1.6 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We determine the retention period according to fixed objective criteria: Data collected for analyzing website performance, such as browsing behavior and traffic sources, will be retained as long as necessary to identify trends and improve the website's functionality. Typically, this data is retained for a maximum of 2 years to monitor long-term patterns and seasonal variations.
1.7 To be able to offer personalized products and services
1.7 To be able to offer personalized products and services
The following categories of data are collected
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- IP Address
- Social Media accounts
Retention period
We determine the retention period according to fixed objective criteria: Data used for personalizing services or product recommendations, such as browsing history and purchase preferences, will be retained for as long as the customer maintains an active account with us. If the account is inactive, the data will be retained for up to 1 year to support re-engagement campaigns, after which it will be securely deleted.
1.8 Deliveries
1.8 Deliveries
The following categories of data are collected
- A first and last name
- A home or other physical address, including street name and name of a city or town
- Geolocation data
- Marital status
- Date of birth
- Sex
- A signature
- Passport number
- Driver's license
- State identification card number
Retention period
We retain this data until the service is terminated.
1.9 To be able to comply with legal obligations
1.9 To be able to comply with legal obligations
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Photos
- Social Media accounts
- A signature
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- Audio, electronic, visual, thermal, olfactory, or similar information
Retention period
We determine the retention period according to fixed objective criteria: Personal data is retained for the period required by applicable tax, accounting, privacy, consumer-protection, copyright, safety, fraud-prevention and recordkeeping obligations. Transaction and accounting records may be retained for up to seven years. Consent, acceptance, publication-permission, complaint and dispute records may be retained for the duration of the relevant use or matter and the applicable legal limitation period. Data that is no longer required is deleted or anonymized according to CLIMB Crafts’ verified deletion and backup procedures.
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Payment processing, payment authentication, fraud prevention, refunds, disputes, chargebacks, transaction reporting, and payment-related recordkeeping.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Facilitate transactions and subscriptions.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Handle domestic and international shipping.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Reliable parcel delivery services.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Courier and shipping services.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Track visitor behavior and website performance.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Manage email campaigns.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Email communication, newsletters, transactional or lifecycle messages, contact management, segmentation, consent management, and service-related automation.
Country or state in which this service provider is located: United States
Purpose of the data transfer: IP addresses, device and browser information, cookie and consent identifiers, website interactions, page and event activity, reCAPTCHA interaction data, account or contact information, and files or records intentionally stored in Google Drive.
Country or state in which this service provider is located: United States
Purpose of the data transfer: : Social-media communication, Maker Spotlight outreach and submissions, campaign measurement, lead or interest collection, community discovery, and communication through Facebook and Instagram.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Showcase crafts, promote sales, and increase engagement.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Manage customer support tickets.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Live chat and automated communication with customers.
Country or state in which this service provider is located:
Purpose of the data transfer: Website hosting, server infrastructure, performance, security, backups, and technical delivery of CLIMB Crafts
Country or state in which this service provider is located: United States
Purpose of the data transfer: Domain proxying, content delivery, website security, bot and abuse detection, traffic filtering, performance, and availability.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Operating WooPayments, connecting the WooCommerce store to payment services, managing transactions, refunds, disputes, payouts, payment tokens, account verification, payment support, and fraud prevention.
Country or state in which this service provider is located: United States
Purpose of the data transfer: Sending registration, account, security, Guided Experience, payment, support, privacy-request, and other transactional emails.
Country or state in which this service provider is located: United States
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. How we respond to Do Not Track signals & Global Privacy Control
Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.
5. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage.
6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of:
- (START)TLS / SSL / DANE Encryption
- Security measures of hardware that contain, or process personal data.
- DKIM, SPF, DMARC and other specific DNS settings
- Login Security
- HTTP Strict Transport Security and related Security Headers and Browser Policies
- Website Hardening/Security Features
- Vulnerability Detection
7. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:
9.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may object to the processing.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
- You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
CLIMB Crafts LLC
1870 The Exchange SE Ste 220
PMB 829798
Atlanta, GA 30339-2171
United States
Website: https://climbcrafts.org
Email: support@ex.comclimbcrafts.org
Phone number: 4048082531
12. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
WooCommerce
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example --
Payments
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
WooCommerce
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example --
Payments
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
The Events Calendar
Hello,
This information serves as a guide on what sections need to be modified due to usage of The Events Calendar and its Add-ons.
You should include the information below in the correct sections of you privacy policy.
Disclaimer: This information is only for guidance and not to be considered as legal advice.
What personal data we collect and why we collect it
Event, Venue, and Organizer Information
Through the usage of The Events Calendar, Events Calendar PRO, The Events Calendar Filter Bar, Eventbrite Tickets, and Community Events plugins, as well as our Event Aggregator Import service (contained within The Events Calendar plugin), information may be collected and stored within your website’s database.
Suggested text:
If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:
- Venue information: name, address, city, country, state, postal code, phone, website, geographical coordinates (latitude and longitude)
- Organizer information: name, phone, website, email
- Event information: website, cost, description, date, time, image
Importing Events, Venues, and Organizers:
- All data present within a CSV or ICS file and external URLs (for events, venues, organizers, and tickets)
- Import origin data (URL from where events are being imported—such as Eventbrite, MeetUp, other compatible URL sources, and more, which can include similar or same data as listed above)
- Eventbrite Ticket information: name, description, cost, type, quantity
Please note that to create new events through the Community Events submission form, a user must hold a website account on this domain. This information is retained in the local database. It is also possible to create events anonymously, if the site owner has this option enabled.
When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.
API Keys
The Events Calendar suite offers the use of third-party API keys. The primary functions are to enhance the features we've built in, some of which use Google Maps, PayPal, Eventbrite, and Meetup. These API keys are not supplied by The Events Calendar.
Suggested text:
We make use of certain APIs, in order to provide specific features.
These APIs may include the following third party services: Google Maps (API key), Meetup (OAuth token), PayPal (email, Client ID, Client Secret), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).
How Long You Retain this Data
All information (data) is retained in the local database indefinitely, unless otherwise deleted.
Certain data may be exported or removed upon users’ requests via the existing Exporter or Eraser. Please note, however, that several “edge cases” exist in which we are unable to perfect the gathering and export of all data for your end users. We suggest running a search in your local database, as well as within the WordPress Dashboard, in order to identify all data collected and stored for your specific user requests.
Where We Send Your Data
The Events Calendar does not send any user data outside of your website by default.
If you have extended our plugin(s) to send data to a third-party service such as Eventbrite, Google Maps, or PayPal, user information may be passed to these external services. These services may be located abroad.
The Events Calendar
Hello,
This information serves as a guide on what sections need to be modified due to usage of The Events Calendar and its Add-ons.
You should include the information below in the correct sections of you privacy policy.
Disclaimer: This information is only for guidance and not to be considered as legal advice.
What personal data we collect and why we collect it
Event, Venue, and Organizer Information
Through the usage of The Events Calendar, Events Calendar PRO, The Events Calendar Filter Bar, Eventbrite Tickets, and Community Events plugins, as well as our Event Aggregator Import service (contained within The Events Calendar plugin), information may be collected and stored within your website’s database.
Suggested text:
If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:
- Venue information: name, address, city, country, state, postal code, phone, website, geographical coordinates (latitude and longitude)
- Organizer information: name, phone, website, email
- Event information: website, cost, description, date, time, image
Importing Events, Venues, and Organizers:
- All data present within a CSV or ICS file and external URLs (for events, venues, organizers, and tickets)
- Import origin data (URL from where events are being imported—such as Eventbrite, MeetUp, other compatible URL sources, and more, which can include similar or same data as listed above)
- Eventbrite Ticket information: name, description, cost, type, quantity
Please note that to create new events through the Community Events submission form, a user must hold a website account on this domain. This information is retained in the local database. It is also possible to create events anonymously, if the site owner has this option enabled.
When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.
API Keys
The Events Calendar suite offers the use of third-party API keys. The primary functions are to enhance the features we've built in, some of which use Google Maps, PayPal, Eventbrite, and Meetup. These API keys are not supplied by The Events Calendar.
Suggested text:
We make use of certain APIs, in order to provide specific features.
These APIs may include the following third party services: Google Maps (API key), Meetup (OAuth token), PayPal (email, Client ID, Client Secret), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).
How Long You Retain this Data
All information (data) is retained in the local database indefinitely, unless otherwise deleted.
Certain data may be exported or removed upon users’ requests via the existing Exporter or Eraser. Please note, however, that several “edge cases” exist in which we are unable to perfect the gathering and export of all data for your end users. We suggest running a search in your local database, as well as within the WordPress Dashboard, in order to identify all data collected and stored for your specific user requests.
Where We Send Your Data
The Events Calendar does not send any user data outside of your website by default.
If you have extended our plugin(s) to send data to a third-party service such as Eventbrite, Google Maps, or PayPal, user information may be passed to these external services. These services may be located abroad.
